AyushDoc ensures Distributor’s with highest level of satisfaction for all orders placed online. We do our best to deliver your orders at the earliest via best possible courier partner. Entire post purchase distributor experience will be seamless and smooth. We will keep you informed about the status updates for your orders placed with us

For all orders placed through AyushDoc online portal, the following terms (“Terms”) will apply for the shipping and delivery of your order. Please note that these Terms are subject to the terms and conditions, policies etc. you agree to by registering yourself.

How sooner my order be shipped?

We do our best to get your orders delivered at the earliest. Depending on the current situation and courier availability for pick up the orders will be shipped out from our warehouses nearest to your delivery address within 2-3 business days.

In case of unforeseen circumstances such as courier partner denial, containment zone etc., our customer care team will inform you about the expected delivery date.

How sooner my order be delivered?

Based on your delivery location and nearest warehouse, we ship the packages via reliable courier partners such as Bluedart, FedEx, Delhivery, DTDC, Pidge, Speedpost etc.,

As soon as your order are packed and ready to be shipped, tracking information will be updated and can be viewed from your order page itself.

For all orders, please allow 3-7 business days to be delivered to your location from the date you receive the tracking information.

Do you process free shipping?

Free Delivery for all online orders within the permissible criteria of the company, however based on distance and cart weight nominal shipping service fee will be collected at the time of accepting order, which will be deducted from wallet.

Do you process international shipping?

Currently AyushDoc doesn’t ship items internationally. However, you will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India but please make sure that the delivery address is within India.

Do you have any hidden costs?

There are NO hidden charges, for orders placed online in AyushDoc portal. Prices listed on each product page is final and all-inclusive. The price you see on the product page is exactly what you will be paying us. For Distributors product price will be different than of general/non distributors.

Why does the estimated delivery time vary for different orders?

There are chances where you probably noticed that few of your destination locations are not serviced, this depends on following…

As per state mandates, courier partners might not service.

There may be due to Legal restrictions, if any, in shipping either due to containment zones or for any particular products for the destination location.

Availability of reliable courier partners to your destination location.

Why does few of my delivery locations not serviceable?

There are chances where you probably noticed that few of your destination locations are not serviced, this depends on following…

As per state mandates, courier partners might not service.

There may be due to Legal restrictions, if any, in shipping either due to containment zones or for any particular products for the destination location.

Availability of reliable courier partners to your destination location.

What if the Orders received are damaged?

We do take utmost care to get your orders delivered to you in perfect condition. In case if you receive damaged package, please notify our team within 24 hours via email or call. Our team will ask you to share a picture of the damaged package received.

Do you have Self-Pickup option?

No, we do not have self-pickup options.